MICHAEL SCHRAGE (INNOTOWN 2008)

INNOVATION IS NOT WHAT INNOVATORS DO....IT IS WHAT CUSTOMERS ADOPT
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Michael Schrage
Research Fellow, MIT Sloan School´s
Center for Digital Business
USA


Innovation is not about good new ideas. It is about good new ideas that customers will pay a premium to adopt and use! The most innovative organizations fuse ´marketing´ and ´innovation´into an integrated strategy for growth. The key is to understand how your inventions will affect customer relationships and develop strategies that help customers embrace your innovations.


Michael Schrage is one of the world´s most innovative thought leaders on
innovation. He is a powerful speaker with a very direct and enganging style.

Michael is a senior advisor to MIT´s Security Studies Program and consults to
U.S. government on national security systems innovation.

He is the author of two critically acclaimed books:
Serious Play: How the World´s Best Companies Simulate to Innovate and
Shared Minds – The New Technologies of Collaboration

Michael is also a columnist for Fortune, CIO Magazine and MIT´s Technology
Review, and is widely published in the business press.
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Some take away ideas from Michael´s presentation:
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• True innovation influences behavior. A redefinition of how we think about innovation by focusing on customer acceptance of new products and services as an integral part of the innovation process

• new techniques for using rapid prototyping, simulations and modeling to improve return on innovation investment
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